Terms of Service

These Terms of Service ("Terms") are a binding agreement between you (or the organisation you represent, the "Customer", "you") and Islam Mokrane, an entrepreneur individuel (sole trader) registered at 22 Rue Léonard de Vinci, 91300 Massy, France under RCS Évry 934 949 033("PDFglyph", "we"). By creating an account, accessing the dashboard, or calling the API, you accept these Terms. If you accept on behalf of an organisation, you confirm you are authorised to bind it.

PDFglyph is offered for business and professional use. Our Privacy Policy, Cookie Policy and, where applicable, our Data Processing Agreement form part of these Terms.

PDFglyph lets you create templates and generate documents (PDF today) from them through the dashboard and the /v1 API. We may improve, change or discontinue features, and will give reasonable notice of material adverse changes where practicable.

You must provide accurate registration details and keep your credentials and API keys confidential. API keys are shown once; you are responsible for all activity under your account and keys. Notify us promptly at security@pdfglyph.dev of any unauthorised use, and revoke any compromised key.

Each plan includes a monthly generation allowance; exceeding it returns a limit error until the next period. Failed calls do not count toward your allowance.

Paid plans are billed in advance for the period chosen and renew automatically until cancelled; prices are shown inclusive of any applicable VAT; fees are non-refundable except where required by law; we may change pricing on 30 days' notice; and we may suspend access for non-payment after notice.

You agree not to, and not to permit anyone else to:

• use the service unlawfully, or to create content that is illegal, infringing, defamatory or harmful;
• infringe intellectual property or privacy rights, or submit data you have no right to process;
• probe, attack or circumvent the security of the service, or exceed or evade plan limits;
• resell or make the service available to third parties except as expressly permitted;
• reverse engineer, decompile or copy the software, except to the extent the law forbids restricting this.

We may suspend or limit accounts that breach this section, with notice where practicable.

As between the parties, you own your templates, the data you submit, and the documents you generate ("Customer Data"). You grant us a worldwide, non-exclusive licence to host, process and transmit Customer Data solely as needed to provide the service and as instructed by you.

You are responsible for the Customer Data, including having the rights and any consents needed to submit it and have it processed. Where Customer Data includes personal data, you act as controller and we as processor under our Data Processing Agreement, which applies and is incorporated by reference. We handle your own personal data as described in our Privacy Policy.

We and our licensors own all rights in the PDFglyph platform, software, brand and documentation. We grant you a limited, non-exclusive, non-transferable, revocable right to use the service during your subscription, subject to these Terms. All rights not expressly granted are reserved. You may give us feedback, which we may use without restriction or obligation.

We will provide the service with reasonable skill and care.

EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT OUTPUT WILL MEET YOUR REQUIREMENTS. You are responsible for reviewing generated documents before relying on them.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL. EACH PARTY'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS IS LIMITED TO THE GREATER OF THE TOTAL FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR €100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or, for consumers, your mandatory statutory rights.

You will defend, indemnify and hold us harmless from third-party claims, and resulting losses, arising from your Customer Data or from your breach of these Terms or of applicable law.

These Terms apply while you use the service. You may stop and close your account at any time. Either party may terminate for material breach not cured within 30 days of notice. We may suspend access immediately where reasonably required for security, legal or non-payment reasons, with notice where practicable. On termination, your right to use the service ends; you may export your templates for 30 days, after which we may delete Customer Data as described in the Privacy Policy and DPA. Provisions that by their nature should survive (for example accrued fees, intellectual property, disclaimers, limitation of liability, indemnity and governing law) survive termination.

We may update these Terms. We will post the updated version with a new date and, for material changes, give reasonable notice. Continued use after the changes take effect means you accept them; if you do not agree, you must stop using the service.

These Terms are governed by the laws of France, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. The courts of France have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court. Where you deal as a consumer, your mandatory local-law rights and the competent courts of your residence are unaffected.

You may not assign these Terms without our consent; we may assign them to an affiliate or to a successor in connection with a merger or sale. Neither party is liable for delay or failure caused by events beyond its reasonable control (force majeure). If a provision is held unenforceable, the remainder stays in effect. A failure to enforce a provision is not a waiver. Notices to you may be given by email or in-app; notices to us go to legal@pdfglyph.dev. These Terms, together with the documents they incorporate, are the entire agreement between us on this subject.